contact us

If you require assistance with your Canada eTA application, our team is available to help.


Support Availability

We operate 24 hours a day, 7 days a week — including weekends and public holidays.

Response Time

All inquiries are typically answered within 24 hours.

Submit An Inquiry

If your request relates to an existing application, please include the following information so we can locate your file quickly and respond efficiently:

  • The email address used during your application

  • Your full name exactly as entered on the application

  • Your reference number (if available)

Providing accurate details ensures we can process your inquiry promptly.

eVisa UK Org

Address

eVisa UK Org
1200- 1309 Coffeen Avenue Sheridan | Wyoming | US

Contact

Phone: +1 (307) 218-3830
Email: support@e-visas.uk.com

Reach Out for Information & Status Updates

Our Direct Government Accreditations

To better serve you, we collaborate with immigration professionals around the world and are working towards formal accreditation in several countries. Here are our current affiliations and candidates.

🇦🇺Australia

  • Registered with the Migration Agents Registration Authority (MARA)

🇺🇸United States

  • Registered and licensed company in the State of Wyoming
  • eVisa UK Org, 1309 Coffeen Avenue, Sheridan, WY
  • Check our business filing

🇨🇳China

  • Collaborating with China Visa Application Service Centers (CVASC) to streamline document submission
  • Approval as an official delivery partner is pending
  • Candidate partnership currently under review

🇮🇪Ireland

  • Preparing to register with the Irish Naturalisation & Immigration Service (INIS)
  • Candidate Irish immigration consultant identified
  • Official accreditation pending – details coming soon

Frequently Asked Questions

The UK ETA (Electronic Travel Authorisation) is a digital entry clearance required by the UK Home Office for visa-exempt foreign nationals traveling to the United Kingdom. It is electronically linked to your passport and checked by the carrier before boarding.

You need an ETA if you are a citizen of an eligible visa-exempt country — such as the United States, Canada, Australia, France, Germany, Japan, or most European Union member states — and are traveling to the UK or transiting through a UK airport where you pass border control.

You do not need an ETA if you are a British citizen, an Irish citizen, or if you already hold a UK visa or permission to live, work or study in the UK. U.S. citizens and U.S. lawful permanent residents (Green Card holders) do require an ETA when traveling to the UK. Each traveler, including children and infants, must have their own approved ETA linked to the passport they will travel with.

No. The UK ETA is not a visa. It is a pre-arrival authorisation that permits a visa-exempt foreign national to travel to the United Kingdom.

Travelers from visa-required countries must still apply for a UK visa separately — the ETA does not replace visa requirements. Holding an approved ETA also does not guarantee entry into the UK; final admission decisions are made by a Border Force officer at the port of entry.

You should apply for your ETA before booking your travel to the UK, and at the very latest before you begin your journey. Most applications are approved within minutes, but some cases require additional review — the Home Office advises allowing up to 3 working days.

There is no specific submission window before travel — once approved, an ETA remains valid for 2 years, so you can apply well in advance.

An approved ETA is valid for 2 years or until the passport linked to it expires — whichever comes first. During that period, it allows multiple visits to the United Kingdom of up to 6 months per stay.

The ETA is tied to the specific passport used during the application and cannot be transferred. If your passport is lost, replaced, or renewed, you must apply for a new ETA before traveling.

Yes, if you pass through UK border control. A UK ETA is required for visa-exempt foreign nationals connecting through a UK airport whenever the journey takes you through passport control — for example, when changing terminals or collecting and re-checking baggage.

Travelers who remain airside and do not pass through border control are currently exempt from the ETA requirement, though the Home Office has indicated this exemption is under review. Unlike some other travel authorisations, the UK ETA applies to arrivals by air, rail and sea alike.

Completing the form in advance helps avoid potential delays.

Yes. An ETA application can be completed on behalf of another traveler, such as a family member or group participant, provided all information matches the traveler’s passport exactly and proper authorisation has been obtained.

Each traveler must still have their own individual ETA application, including children and infants.

Once your application is submitted, you will receive a decision by email. Most applicants are approved within minutes; some applications require additional review and may take up to 3 working days.

If approved, the ETA is issued electronically and automatically linked to the passport used during application. No physical document or printout is required — carrier systems verify your ETA against your passport at check-in. If your application is refused, the reason will be provided in the email, and you may need to apply for a UK visa instead.

No. This platform operates independently and is not affiliated with or endorsed by the UK Government, the Home Office, or any other UK immigration authority.

We provide an optional assistance service that includes guided application support, verification checks, and customer support. All application and entry decisions are made solely by UK immigration authorities.

Apply for your UK ETA

Complete your UK ETA application online in just a few minutes.
Follow the secure process below to get started.